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alexb4332653
alexb4332653
Participant
April 3, 2020
Question

[SHARE]- Reviewers of my private prototype link are not receiving notifications for new comments.

  • April 3, 2020
  • 1 reply
  • 395 views

Hi all!
I've shared a private link with a team member, but he's not getting notifications when I add new comments to it. He only gets notifications when I respond to one of his comments or @mention him. Is this the way it's intended to work? It would be useful if we both received notifications when our clients added new comments to the link. 

Cheers, 

Alex 

 

{Renamed By MOD}

This topic has been closed for replies.

1 reply

Rishabh_Tiwari
Rishabh_Tiwari
Legend
April 3, 2020

Hi Alex,

 

Thanks for reaching out. Could you please ask the team members to check if the notifications option is enabled here: https://account.adobe.com/notifications

 

Regards

Rishabh

alexb4332653
alexb4332653Author
Participant
April 3, 2020

Hi Rishabh,

 

Thanks for getting back to me! I confirmed with him that the notifications option is enabled and Xd is set to "All emails." I also shared it with another coworker and had similar results (they didn't recieve any notifications for new comments I would add to the link unless they had been tagged). Do you have any other possible solutions? 

 

Thanks! 

Alex

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
April 4, 2020

Thanks for confirming that email notification is enabled for commenting activity on shared XD prototypes. Would you mind telling us if you are working on an enterprise network?

 

We'll try our best to help.

 

Thanks,

Harshika

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