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ursulab95316265
Participating Frequently
Mar 5, 2020 2:02 PM UTC
Answered

[Share]- View setting section is greyed out in XD.

i have 2 XD-documents (xd mac-version 27.2.12.4, creative cloud-synchronisation: 4.3.28.24) and it is not possible to select a section development or design.

it's only one link generated.

but export in ios will be shown to select.

--> pictures

 

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gabrielk90862693Correct answer
Participant
Apr 8, 2020 12:15 PM UTC

I was having the same problem with one of my files. I couldn't change the View Setting option. The solution for me was to select the 'New Link' option from the link dropdown. After that I could change the view settings.

 

14 replies

Participant
Jun 2, 2020 11:34 AM UTC

Hi all! I'm having a problem with sharing and publishing. The view setting dropdown is disabled. I've been using this link for our client since day one that's why I don't want to create a new one. Also, it seems the link also changed from "xd.adobe.com/view/6b23d4b..." to ("spec") the one I have on the screenshot  below. Hope someone can help me. Thanks!

 

 

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Rishabh_Tiwari
Legend
Jun 3, 2020 1:03 PM UTC

Hi there,

 

Sorry to hear about the trouble and delay in response. Could you please refer to this similar discussion: https://community.adobe.com/t5/adobe-xd/share-view-setting-section-is-greyed-out-in-xd/m-p/10965079?page=1#M24651

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Participant
Jun 4, 2020 4:32 AM UTC

I'm trying to avoid as much as possible to create a "New Link' since everyone is already using the previous shared link that was first created. 

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Ares Hovhannesyan
Community Expert
Community Expert
Mar 5, 2020 5:34 PM UTC

Are you not able to choose section for both documents? Is this happens only with these documents.

Can you open a new document and see is it happens for new document? 

Please also update to latest version of XD

 

Thanks

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ursulab95316265
Participating Frequently
Mar 6, 2020 9:11 AM UTC

i have already updated to the last xd version, and it all works on a new document, even for my other documents.

i cannot choose these sections for this both documents, and the development mode would be very important now.

 

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Ares Hovhannesyan
Community Expert
Community Expert
Mar 6, 2020 10:33 AM UTC

Can you share your XD project file for testing?. If not, the only way is to recreate your documents in new version. 

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