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Participant
July 20, 2020
Question

shared link is rendering the content incorrectly

  • July 20, 2020
  • 1 reply
  • 403 views

Hi, I'm sharing the project with my team by using this link so they can make comments on it. 

 

At the moment when I use the preview it works just fine:

 

 

But when I update the shared link the content looks like this in some screens in the browser:

This is anoying since I can't find were is the problem because I found everything is ok inside the editor.

 

Any clue?

 

We really need to find a solution fast.

 

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Legend
    July 20, 2020

    H Juan,

     

    Sorry to hear about the trouble, we can surely test this on our end, for that we will need few more details like:

     

    1. The version of XD and the Operating System.
    2. Have you tested it on a different browser? I'd recommend previewing the prototype on the browser at default zoom% and let us know if the experience changes?
    3. If it is still the same, will it be possible for you to share the file and the link with us? If yes, please add the file to shared cloud storage, and then you can share the link either here or you can a direct message to me by clicking on my name.

     

    Note: Please add this discussion link in the subject while sending a DM.

     

    Regards

    Rishabh

    Participant
    July 20, 2020

    Hi, thanks for the answer.

     

    I've just checked now in edge and it works fine surprisingly, but in chrome and firefox I see same issues. And yes I'm using default zoom but experience doesn't seem to change.

     

    I'm currently using version 30.3.12.5 

     

    my operating system is windows 10 x64

     

    I'll be sending you an message with the link since we can't share publicly this project. Thanks.

    Rishabh_Tiwari
    Legend
    July 22, 2020

    Thanks for trying Juan, I checked the file you send and it seems to be working fine on Google Chrome on my end, I'd recommend resetting your browser once and then checking again.