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3 replies

AkinGn
Community Expert
AkinGnCommunity Expert
Community Expert
April 27, 2023

Hi, hmm interesting, thinking what I'd do I think I'd try creating a new, very basic sample document and add scroll function and test the prototype on the shared link. (or request the same from the owner of the file to see if it's a file specific issue) Second thing I'd try is checking on a different browser and computer. As I see it, I also can scroll the prototype. Please update me after shceking those as I'm curious what the issue might be. Hope this helps!

 

Edit: Just to be sure, you can scroll this sample file right: https://xd.adobe.com/view/ed6b9547-81b1-4250-8079-171540ff338d-b838/ 

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mcwahl00Author
Participant
April 27, 2023

Its not a file specific issue - everyone else with the link can scroll it just fine. I've tried it on Safari, Chrome, and Firefox on my Macbook and Safari on my iPhone.

 

See - you can scroll just fine. The creator thinks I'm nuts.

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AkinGn
Community Expert
AkinGnCommunity Expert
Community Expert
April 27, 2023

So you can't scroll neither the file you shared and the one I shared, very interesting. By the way honestly I "lol"ed to your " The creator thinks I'm nuts." comment 🙂 Also this question might not seem very necessary but just to be sure: you can't also scroll by clicking and holding the mouse button, not just with touchpad/mouse scroll wheel/gesture? 

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