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Leslaw Bocianowski
Leslaw Bocianowski
Participant
October 18, 2017
Answered

Shared screen size - black lines on left and right side

  • October 18, 2017
  • 3 replies
  • 3716 views

I have newest version of XD product. There is still the same problem as in previous version.

I want share project with 1920px resolution. On shared page it look like this: https://screenpresso.com/=TJwAb its possible to remove this black lines on both sides?

    This topic has been closed for replies.
    Correct answer elainecc

    It looks like you're in fullscreen mode, which means that we'll make the shared prototype as large as we can (up to 100%, and the entire viewport has to fit in the browser). We place this artboard on a black background. I think what's happening here is that your artboard's viewport is the limiting factor in display, so you're seeing a black bar on left and right.

    -Elaine

    3 replies

    Leslaw Bocianowski
    Leslaw BocianowskiAuthor
    Participant
    November 18, 2017

    Thank you Elaine,

    It's works somehow but not that good as it should.

    This XD example: test

    and this is how it's should look Loading...

    InvisionApp do this so much better especially in lower client resolution for example 1200px.
    XD resize whole image what is not good for showing responsive project. InvisionAPP don't resize whole image just center it. It's much better.

      J
      John26029487lpfe
      Known Participant
      August 3, 2023

      Thanks - I'm finding that the main point of XD threads is to find out about better apps by companies that aren't adobe. Since they simply can't be bothered to lead. A thousand threads on black lines on video...

      elainecc
      Community Manager
      elaineccCommunity ManagerCorrect answer
      Community Manager
      October 23, 2017

      It looks like you're in fullscreen mode, which means that we'll make the shared prototype as large as we can (up to 100%, and the entire viewport has to fit in the browser). We place this artboard on a black background. I think what's happening here is that your artboard's viewport is the limiting factor in display, so you're seeing a black bar on left and right.

      -Elaine

      Leslaw Bocianowski
      Leslaw BocianowskiAuthor
      Participant
      November 16, 2017

      Dear XD Team,

      This advice didn't help me at all.

      I have the newest version of XD, no problems with graphics driver etc.

      Please look at this video screenshot and tell me what I should do to remove this black lines on both sides.

      Resolution of my screen is 1920px

      XD problems - YouTube

      Thanks for your support.

      elainecc
      Community Manager
      elaineccCommunity Manager
      Community Manager
      November 16, 2017

      Try setting your artboard's viewport to a smaller number. Click on your artboard and change scrolling to on, and then set the viewport to 1000.

      -Elaine

      Preran
      Community Manager
      PreranCommunity Manager
      Community Manager
      October 23, 2017

      I haven't seen anything like this previously. When you say that you have the latest version, do you have Adobe XD 1.0 installed on your computer? Also, did you try updating all drivers on your computer?

      Thanks,

      Preran

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