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Participant
February 25, 2025
Question

Shared with me files missing

  • February 25, 2025
  • 1 reply
  • 105 views

I had multiple files shared with me, that I have been continuously working on for the past year, that are now now appearing in my XD account. They are also not in the deleted folder. They seem to have just disapeared... Has this happened to anyone? How can I retreave the files? They have years of work that I can't access anymore. 

    1 reply

    creative explorer
    Community Expert
    Community Expert
    February 27, 2025

    @Molly31662557spf4 if the person or company shared files with you and then suddenly it disappears, this tells me they have either:

    • revoke access to the files or
    • removed (deleted) the files from the cloud server
    • the person or company no longer has an account with Adobe anymore
    m