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danny5FDF
Participant
December 28, 2020
Question

Shared with You is not showing on iPad

  • December 28, 2020
  • 1 reply
  • 453 views

"Shared with You" in cloud, I can see share files in the assets.adobe.com

But there are no share files in the "Shared with You" XD app on iPad.

Plz help!

This topic has been closed for replies.

1 reply

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity Manager
Community Manager
December 28, 2020

Hi Danny,

 

Thanks for reaching out. Please ensure that you are signed in with the same Adobe ID with which the file was shared and synced on the cloud. If you are signed in with the correct email address please try re-installing XD app on the iPad and let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

D
danny5FDFAuthor
Participant
January 5, 2021

It didn't work, still persists.

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity Manager
Community Manager
January 20, 2021

We're so sorry for the delay in response. Would you mind sharing a screenshot of what options you see on your end?

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