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BureauMarnef
Participant
May 3, 2019
Question

Sharing issues

  • May 3, 2019
  • 1 reply
  • 289 views

I tried to share my first XD prototype with someone. "Anyone with the link can view" is selected. Shared it successfully with someone else a while ago.

Sent the link, they get "Sorry, we can't open this document".

Updated, generated a new link, they get "Sorry, we can't open this document".

Tried to invite them, to see if they can access it through XD (they also have CC): "Sorry, we can't open this document".

Exported a PDF, sent that.

After seeing others have mysterious sharing issues too, I decided I'll wait a bit longer until the application is mature.

This topic has been closed for replies.

1 reply

Atul_Saini
Atul_Saini
Legend
May 3, 2019

Hi BureauMarnef,

sorry that you're facing trouble while sharing the prototype. Would it be possible for you to share the link of the prototype in a private message so that we may investigate it further? You may also try to record the prototype share it with others.

When you invite someone to edit and they are unable to open the file, could you please ask them open the file on another machine?

Thanks,

Atul_Saini

Ares Hovhannesyan
Community Expert
Ares HovhannesyanCommunity Expert
Community Expert
May 5, 2019

Can you see your project at Cloud files?

Hello World!

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