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Eager_Penguin1587
Participant
April 15, 2020
Question

Shotcut CTRL+[ in Adobe XD causes Windows 10 to reboot

  • April 15, 2020
  • 1 reply
  • 298 views

In XD I can use the shortcut CTRL+[ to move an object back. But if I have a lot of layers and I press is over and over to get the top layer down my Windows 10 machine restarts. I have Version 28.5.12 installed. 

 

{Renamed By MOD}

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1 reply

Rishabh_Tiwari
Legend
April 15, 2020

Hi there,

 

Thanks for reaching out. I was unable to reproduce this on my end on XD 28.5 and Windows 10. I'd request if you can share a few more details like:

 

  1. Does this happen on a specific file or all the files?
  2. Will it be possible for you to share a small video of the workflow?
  3. Will it be possible for you to share the sample file with us?
  4. Please collect system logs by following the steps shared here: https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

 

We're here to help, just need more information.

 

Regards

Rishabh