Signed in to CC but CC libraries keeps asking me to sign in

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I'm not able to access my CC libraries even though I am signed in. This is causing a major problem because I can't use or share my libraries at any adobe app.

I have tried everything from this post https://community.adobe.com/t5/indesign/signed-in-to-cc-but-cc-libraries-keeps-asking-me-to-sign-in/td-p/10915413?page=1

I have attached some images.

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M

MarinikiAuthor

Participating Frequently

Forgot to give you the info... I am working on an imac 27-inch, late 2012 with macOs Catalina. Cannot update any further.

And a ss from the Creative Clout version.

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Harshika Verma

Community Manager

Hi there,

Sorry for the delay in response. Would you mind telling us if you're still experiencing the issue with XD 35.1 version?

We will try our best to help.

Thanks,

Harshika

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M

MarinikiAuthor

Participating Frequently

Hello,

Yes, I am still experiencing the issue with XD 35.1 version.

The problem is not only on XD, but in all the apps of the creative clouds that I use. I just noticed it first on the XD because I use it more.

Thank you

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