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siddharths39650138
siddharths39650138
Participant
September 10, 2020
Question

Slow prototype mode

  • September 10, 2020
  • 2 replies
  • 278 views

When I play the prototype of the sreens, it becomes too slow and buggy. It takes 2-3 seconds to load another screen if I click on an interactive element. 

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      2 replies

      R
      rslnk81
      Participant
      September 26, 2020

      I'm having a similar issue when previewing my old and new files on the desktop app. I tried to reinstall Adobe XD, this seemed to solve the issue for a few hours, then the issue came back.  I'm using the latest macOS. 

      R
      rslnk81
      Participant
      September 26, 2020

      I can confirm that even after removing Adobe XD with Adobe Clean Up Tool, the issue comes back. However,  I noticed that the issue only persist when the preview window is in full screen. 

      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      September 10, 2020

      Hi Siddharth,

       

      Thank you for reaching out and sorry to hear you are having issues with the slow prototype interactions. Is it possible for you to share the link with us so that we can test it at our end? Are you facing issues in desktop preview or with the prototype link in the browser?

       

      We will try our best to help.

       

      Thanks,

      Harshika

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