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Participant
Nov 25, 2020 4:20 PM UTC
Question

Slower with every update

This app has so many updates. And every single time there is an update it seems to run slower and slower. I am on a two year old Macbook Pro but 10 minutes to open a single XD file is really starting to get to me. For sure it is a large file, but it opened in a couple of minutes before the last update. I really wish the app was as reliable and efficient as it was a year ago.

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1 reply

Rishabh_Tiwari
Legend
Nov 27, 2020 9:00 PM UTC

Hi there,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening while working on a specific file or multiple files?
  3. Please share a screenshot of the Activity Monitor/Task Manager capturing the memory usage by XD when it is lagging.

 

Regards

Rishabh

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