Skip to main content
N
ngj14
Participant
April 18, 2020
Answered

SOLVED! 2016 Macbook Pro Vs iMac 27 5K adobe XD issues with versions to Open a cloud file?

  • April 18, 2020
  • 1 reply
  • 267 views

I create a project an iMac 5K 2018 with the most updated Adobe XD install, I then want to edit it on my MacBook Pro 2017 and I get this error,

"This was created with a newer version of Adobe XD. Please update Adobe XD to open it.".

I then go to check the version on the app and they are the same. 

I can't update to a newer version on my Macbook pro even though the version is 26.0.22.5. and my iMac in on 28.00.XX.XX 

Has anyone found a workaround for this error? Is this a known error for Adobe? 

 

The solution, Uninstall Adobe XD and reinstall it, now I have the newest version on both. 

    This topic has been closed for replies.
    Correct answer Peter Villevoye

    What a strange error and behavior. Well, at least the error was correct, but the fact that your MacBook indicated there was no newer version to install, is mysterious. Nevertheless, you managed to get it solved. 🙂

    1 reply

    Peter Villevoye
    Community Expert
    Peter VillevoyeCommunity ExpertCorrect answer
    Community Expert
    April 19, 2020

    What a strange error and behavior. Well, at least the error was correct, but the fact that your MacBook indicated there was no newer version to install, is mysterious. Nevertheless, you managed to get it solved. 🙂

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices