Some Fonts displaying as question marks in XD

Question

My files in XD are suddenly showing question marks when starting a new paragraph but only for certain fonts and some of the fonts used by the application in the tool bar are showing question marks as well

(see photos below)

I pulled up the file on another computer and these errors were not occuring so seems to be a system issues.

Adobe Chat Support was not successful, installing and reinstalling the app did not work.

I'm running MacOS Big Sur Version 11.2

2017 macbook pro

Rishabh_Tiwari · Accepted Answer

Hi @Geoff249798878ggb ,

We're so sorry to hear about the trouble. Please try the suggestions shared here and if this doesn't help, please try disabling your font manager if you're using any, and then test again. Let us know if this helps or if you need any further assistance.

Regards

Rishabh

Spas K. · Answer

Hey there, when did this start happening? Are you using some font manager? Did you install or remove any fonts just before the issue occured? I will assume you've tried logging out and back in your account in the CC app.

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