Skip to main content
raviindrasoni
Participant
March 20, 2020
Question

Some Issues I Am facing with my XD

  • March 20, 2020
  • 1 reply
  • 459 views

Hi Team,

 

Earlier on preview mode, the screen recorder was working, now it doesnt,

secondly, when i export my artboards to PDF the images are getting inverted. 

    This topic has been closed for replies.

    1 reply

    Sjaani
    Community Expert
    Community Expert
    March 20, 2020

    Definitely sounds like a few odd issues here.
    Are you on Mac or PC? Our screen recording approaches are different so it would help to know which OS you're using.
    Have you tried uninstalling and reinstalling the app yet? inverted images on pdf is odd.

    raviindrasoni
    Participant
    March 20, 2020

    i have MAC system, earlier the recording feature was working fine. but from past few updates / months i coudn't able to generate video. the recording icon blinks but timer counter doesnt start neither i've been promted for saving the video if i close the preview window !!!

    Peter Villevoye
    Community Expert
    Community Expert
    March 20, 2020

    Did you switch to Mac OS Catalina ? That system version is much stricter in allowing applications to perform all kinds of privacy and security related tasks. You first need to grant Adobe XD these privileges through the System Preference > Security & Privacy tab. This should pop up automatically, but for some reason it sometimes doesn't...

     

    Does this help ?