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TinchoTheGreat
Participant
Sep 1, 2022 7:19 PM UTC
Question

Some .PNGs won't load in XD

Hi everyone, I'm having an odd issue that I cannot find an answer for anywhere online.

My team has been uploading .PNGs for a little while on a file and there is one section that has decided to no longer load. As you can see in the screenshot below, the images won't load and there's a "Loading...{filename}.PNG". It has been in this state for over 30 minutes now, so I don't have any hopes that this will ever finish loading. There are about...1,000 PNGs in this file and about 100 of them are in this state. This doc was made as a way to check on translations for other languages, which is why they're all PNGs and it so happens that almost the entire zh-TW row is in this state. No other languages have this issue. Any thoughts?

 

 

 

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    2 replies

    rachel25141376eupk
    Inspiring
    Dec 29, 2022 5:42 AM UTC

    Click File > Import, browse, and select the file. Drag the file into XD from Finder or from Windows File Explorer. You can also copy and paste an image file.

     

    Regards,

    Rachel Gomez

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    Myra Ferguson
    Community Expert
    Myra FergusonCommunity Expert
    Community Expert
    Dec 28, 2022 4:11 PM UTC

    I can see that you posted your question a while ago. Were you able to resolve it? Does updating to the latest version of Adobe XD help?

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