"Sorry cannot open this document" while opening the file in Adobe XD.

Try to open my project and it ends up sending me back to home page with the message "can't open project"

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Correct answer Harshika Verma

Hi there,

We are sorry to hear you are facing trouble opening the file in Adobe XD. Would you mind trying the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html?

Let us know if that helps.

Thanks,

Harshia

Correct answer

Community Manager

Hi there,

We are sorry to hear you are facing trouble opening the file in Adobe XD. Would you mind trying the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html?

Let us know if that helps.

Thanks,

Harshia

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