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gdognight
Participant
Dec 9, 2022 5:13 PM UTC
Question

Strange white boxes in grey background

This is so strnage. I have the weird background images that no matter what I do I cant remove them. They are there even when I create a new document from scratch while one other file is open. If i however create a blank one from scratch its not there until I open another xd file and then they are all back again. 

 

Any thoughts on what this is?  I think it might be my designer is doing an export from photoshop and somthing is getting droped and or added?

 

Thanks

 

 

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    3 replies

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    Dec 10, 2022 4:52 PM UTC

    Did you try to save that file with another name and delete the origansl from machine?

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      gdognightAuthor
      Participant
      Dec 9, 2022 5:17 PM UTC

      darn cant attach xd file

       

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      AkinGn
      Community Expert
      AkinGnCommunity Expert
      Community Expert
      Dec 10, 2022 3:01 PM UTC

      Hi @gdognight, that's really interesting, never had such an issue by the way I was also going to ask you to attach the XD file but you said you can't attach it, I'd like to take a look if you can, please update me. Meanwhile if you haven't tried, I'd uninstall/reinstall XD and Adobe CC desktop app to see if it fixes anything. I'd like to see a link to a sample file's prototype you creted that has the same issue at least, maybe I can notice something from the prototype link I know it's a long shot but that looks like the only thing we can try meanwhile.

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