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Participant
December 9, 2022
Question

Strange white boxes in grey background

  • December 9, 2022
  • 2 replies
  • 404 views

This is so strnage. I have the weird background images that no matter what I do I cant remove them. They are there even when I create a new document from scratch while one other file is open. If i however create a blank one from scratch its not there until I open another xd file and then they are all back again. 

 

Any thoughts on what this is?  I think it might be my designer is doing an export from photoshop and somthing is getting droped and or added?

 

Thanks

 

 

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    2 replies

    Ares Hovhannesyan
    Community Expert
    Community Expert
    December 10, 2022

    Did you try to save that file with another name and delete the origansl from machine?

    gdognightAuthor
    Participant
    December 9, 2022

    darn cant attach xd file

     

    AkinGn
    Community Expert
    Community Expert
    December 10, 2022

    Hi @gdognight, that's really interesting, never had such an issue by the way I was also going to ask you to attach the XD file but you said you can't attach it, I'd like to take a look if you can, please update me. Meanwhile if you haven't tried, I'd uninstall/reinstall XD and Adobe CC desktop app to see if it fixes anything. I'd like to see a link to a sample file's prototype you creted that has the same issue at least, maybe I can notice something from the prototype link I know it's a long shot but that looks like the only thing we can try meanwhile.