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I
Isiah0D4D
Participant
February 1, 2021
Answered

Stuck on creating public link

  • February 1, 2021
  • 2 replies
  • 1356 views

I'm stuck on 77% on creating a public link https://prnt.sc/xy2iy8

I waited almost 2 hours and still no progress.

 

What seems to be the problem.

    This topic has been closed for replies.
    Correct answer HARSHIKA_VERMA

    Yeah, it's my second one for CC App (Adobe XD only). I will try to sign in / sign out my account tomorrow.


    Hi Isiah,

     

    We would like to follow up on your issue. Is your issue resolved after sign-in/sign out? Please let us know if you need further assistance.

     

    We would be happy to help.

     

    Thanks,

    Harshika

    2 replies

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    February 1, 2021

    Does it happens for all projects?

      I
      Isiah0D4DAuthor
      Participant
      February 2, 2021

      No, I can create a public link only when I am using my computer at home but not on the office.

      Ares Hovhannesyan
      Community Expert
      Ares HovhannesyanCommunity Expert
      Community Expert
      February 2, 2021

      Try to sign in/sign out to your Adobe ID at office. Is your office computer second one for CC App or you use Enterprise at office? Did you have any other computer in the past with the same Adobe Id?

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        February 1, 2021

        Hi there,

         

        I am sorry to hear you are experiencing issues while creating a public link in XD. Would you mind trying to switch to a different network and then try again?

         

        Let us know if that doesn't help. We'll try our best to help.

         

        Thanks,

        Harshika

        I
        Isiah0D4DAuthor
        Participant
        February 2, 2021

        Actually it's working (Creating Public Link) when it I am using Adobe XD in my computer at home but not on the office, it always stuck and cant create a public link. But before it's working but not until today.

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