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Participant
January 13, 2023
Answered

Syncing issues in XD, Photoshop, unable to type or select anything, font not syncing

  • January 13, 2023
  • 2 replies
  • 340 views

Has anyone been experiencing issues the last week with Adobe, and I mean the full suite. We've had issues with fonts not syncing, Photoshop review not working at all, days where windows review works, but mac reviews not. Mobile app not displaying your current design youre working on but stuck on old prototypes. Latest is my artboards froze, cant type or select anything but can interact with the task bar and tools selecting them then having your program close by itself and losing an entire days work. 

 

I feel like im losing my mind with Adobe just being incredibly unreliable.

 

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Correct answer Myra Ferguson

I haven't had any issues. It sounds like many of the features you mention require internet access and being signed into the Creative Cloud. You might see if there have been any internet issues and make sure that you're logged in on to the Creative Cloud Desktop App and the Creative Cloud Mobile app.

2 replies

HARSHIKA_VERMA
Community Manager
Community Manager
January 16, 2023

Hi @Laura23792593w8jp,

 

Sorry for the trouble. We would like to know if your issue is resolved by following our expert suggestion. Are you still experiencing issues with syncing? Please feel free to update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

Myra Ferguson
Community Expert
Myra FergusonCommunity ExpertCorrect answer
Community Expert
January 13, 2023

I haven't had any issues. It sounds like many of the features you mention require internet access and being signed into the Creative Cloud. You might see if there have been any internet issues and make sure that you're logged in on to the Creative Cloud Desktop App and the Creative Cloud Mobile app.