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perrybrus
Inspiring
July 8, 2020
Answered

Tap trigger not working

  • July 8, 2020
  • 1 reply
  • 1735 views

I'm unable to add a tap trigger to a component state when it has a hover trigger. So if I have a menu text with a hover state, I can add a tap state with a link to an artboard but it won't work. Nothing happens when I click it. Also, I'm unable to chose None to transition, its grayed out.

      This topic has been closed for replies.
      Correct answer Rishabh_Tiwari

      I'm always on latest XD version but my post was written july 08 when latest was 30.2.12.3. The latest version never changed anything, this problem has been there for a long time. Sorry for not being able to share project, corporate policy.


      Sorry for the delay in response. We will need to test this to troubleshoot as I am unable to reproduce this. Would you mind contacting us directly using this link: https://helpx.adobe.com/contact.html

      We'll try our best to help you with it.

      1 reply

      Rishabh_Tiwari
      Rishabh_Tiwari
      Legend
      July 8, 2020

      Hi there,

       

      Thanks for reaching out. Could you please refer to this help article here: https://helpx.adobe.com/in/xd/help/create-component-states.html and check if that helps, I also tried creating the same on my end and was able to create tap interactions on hover. For reference, please refer to this link: https://xd.adobe.com/view/d1f1ba37-df46-4e9f-a4ef-18aed103aaeb-84a2/

       

      Let us know if this helps or if you need any further assistance.

       

      Regards

      Rishabh

      P
      perrybrusAuthor
      Inspiring
      July 8, 2020

      It doesn't work. Tried two machines with same CC membership.

       

      W10 Ver. 1909. OS build 18363.900

      XD 30.2.12.3

       

      Rishabh_Tiwari
      Rishabh_Tiwari
      Legend
      July 15, 2020

      Sorry for the delay in response. That's strange that it's not working on two machines. I'd recommend updating XD to the latest version. Also, will it be possible for you to record a small video of the workflow, and what exactly is happening at your end and share it with us?

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