Text Problems

Question

I'm building a website in XD using Helvetica Neue as my typeface. When a colleague tries to open the XD website files, the text is not in the right place. Often it looks like it's shifted up or down 5-10 pixels, especially in buttons and bulleted lists. Also, sometimes the text box cuts off some of the text. For example, it's not showing the last line of copy in a paragraph. It looks fine for me since I designed and built the pages, but not for them.

Any idea why text seems to be moving and text boxes are cutting copy off when someone opens the files on a different machine? They have the same version of XD as me. See screenshots.

creative explorer · Answer

@tluffman it's likely they have a different version of Helvetica Neue on their computer compared to your computer. It's like sometimes a PC and Mac, or a slightly different say Helvetica Neue Narrow on your machine, but on theirs, they may NOT have Helvetica Neue Narrow but Helvetica Neue Light. So, I would give them the same fonts if you can.

When I mark my students assignments and projects, I specically will ask to use Google or Adobe Fonts because some are on PC and some are Macs. Unfortunately, not all will use that, and I have a different set of fonts which means the saved XD will look a little wonky...that's why I also ask them to 'Share a Link' so I have an idea what the prototype should look like as well.

Hope that helps a bit.

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