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S
SebrioDesign
Known Participant
April 21, 2020
Question

Text size is not showing similar in XD shared cloud document.

  • April 21, 2020
  • 2 replies
  • 1400 views

Hi guys

 

I'm working with a team member with an online document. We have a text issue. My font is Robotto bold 12 with the leading of 14pt. On her side, it's 16 leading. This then means that the Y value is out on her side. It's difficult to give each other feedback when the design is not the same.

 

Did this happen to anyone else? Any suggestions for this issue?

 

<The Title was renamed by moderator>

This topic has been closed for replies.

2 replies

S
SebrioDesignAuthor
Known Participant
April 23, 2020

Unfortunately, we cannot share the link as we have signed a confidentiality agreement with our client.

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
April 23, 2020

Thank you for sharing the screenshot. Well, in that case I would suggest getting in touch with our support team using this link: https://helpx.adobe.com/in/contact.html so that they can help you with the issue with complete confidentiality.

 

Hope it helps.

 

Thanks,

Harshika

S
SebrioDesignAuthor
Known Participant
April 24, 2020


--
Janet Barnard
GRAPHIC DESIGNER

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
April 21, 2020

Hi Sebrio,

 

Thank you for reaching out and using Adobe XD. Would you mind telling us if you're working on different operating system and the same XD version? Is it possible for you to share the screenshot with us for better understanding?

 

We will try our best to help.

 

Thanks,

Harshika

S
SebrioDesignAuthor
Known Participant
April 22, 2020

Hi Harshika

That's for getting back to me, please see the screenshots attached.
Everyone on the team is working on a macOS Catalina version 10.15.4

The only difference is that I'm in South Africa and the rest of the team is
in America.

--
GRAPHIC DESIGNER

SEBRIO
<Personal Info Removed by Moderator>

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
April 22, 2020

Thanks for sharing the details. However, I am unable to see any attached image. Could you please upload it again?

I would also request you to please share the url of the shared link so that we can test at our end.

 

I will try my best to help.

 

Thanks,

Harshika

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