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adobeUser2020
Participant
Feb 26, 2020 6:11 PM UTC
Answered

[Text]-Text tool changes font when leaving edit mode in XD.

The font changed to a weird .Applesomething font name and then the text looks the same once you leave the editing mode. Might be separate issues. Anyone else experienced this? XD 27.1.12.4

 

<The Title was renamed by moderator>

    Dave30369476ma1yCorrect answer
    Participant
    Apr 29, 2024 8:11 AM UTC

    This worked - has been bugging me for years! Thanks

    View reply

    25 replies

    VinnieDxnte
    Participant
    Apr 12, 2024 12:49 AM UTC

    Hey guys I had the same issue and I fixed it after realizing that adobe was storing all of my fonts on the cloud and not locally. After I made sure all of my fonts were installed locally through the creative cloud app, the problem was resolved.

    Just open your creative cloud app > click on the 'fonts' icon at the top right > install all your font families.

    This also fixes the issue where you couldnt access your adobe fonts from non adobe apps like Figma on desktop.

    Hope this helps everyone.

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      Dave30369476ma1yCorrect answer
      Participant
      Apr 29, 2024 8:11 AM UTC

      This worked - has been bugging me for years! Thanks

      Translate
        Ken28772370xfp9
        Participant
        Mar 6, 2024 3:12 PM UTC

        I had this problem, and the solution was super simple: by default, when I selected the text tool, both "fill" and "border" were selected in the properties panel. Unselected "border" removed the extra content and matched what I thought I was going to get. 

        I don't know if this will solve everyone else's problem, but it solved mine -- more of a UX oddity than a software bug.

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        Anonymous
        Jan 13, 2023 7:48 AM UTC

        I have the same problem but it only does this with adobe fonts. Very confusing! Fortunately, I can still use Arial 😞 2023...

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        plezerm
        plezerm
        Participant
        Aug 22, 2022 10:22 AM UTC

        I have the same problem, Any update and idea how can I do something to the good result?

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        lukaspodmelle
        lukaspodmelle
        Participant
        Jun 7, 2022 10:26 AM UTC

        2022, still the same bug... :)))

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          philipd24046929
          Participant
          Jun 7, 2022 5:21 PM UTC

          Same, I was hitting this bug and came here. I'm disappointed this was discovered two years ago and it hasn't been fixed. Restarting my computer seemed to fix it, at least temporarily.

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          Rangel R Morais
          Rangel R Morais
          Participating Frequently
          Aug 14, 2020 2:23 AM UTC

          Same here!

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            Rangel R Morais
            Rangel R Morais
            Participating Frequently
            Aug 14, 2020 2:26 AM UTC

            I found out this is font related. I just tried to make a video about it and test it with common fonts like Verdana and Calibri and this is not happening with those fonts.

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            Rishabh_Tiwari
            Rishabh_Tiwari
            Legend
            Aug 14, 2020 12:49 PM UTC

            Hi Rangel,

             

            Thanks for reaching out and sharing your findings. This generally happens when the actual fonts are being replaced by the system fonts and this happens with specific fonts with different font-weight. We can surely test this on our end, for that, we'll need the details about the version of XD and the Operating System along with details.

             

            Regards

            Rishabh

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              Shinjo-Ms
              Participant
              Jun 13, 2020 1:26 PM UTC

              I have the same issue. I'm using Kollektif font for a text field and while I'm inside the field, editing it, it shows some other font. It's abnouxiously annoying, because everytime I exit the field, the whole text changes its placement. Any fixes?

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                Harshika Verma
                Community Manager
                Harshika VermaCommunity Manager
                Community Manager
                Jun 15, 2020 11:25 PM UTC

                Hi there,

                 

                I am sorry to hear you are facing trouble with font getting everytime you stops editing in XD. I would like to know a few more details to investigate about the issue.

                 

                • Would you mind sharing a short video of your workflow?
                • Is it happening with all the files or with a specific file?
                • Please share the screenshot of your about XD info page.

                 

                We will try our best to help.

                 

                Thanks,

                Harshika

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                GR-MichaelH.
                Participant
                Jul 2, 2020 6:37 PM UTC

                This is happening for me on PC as well. The font displays correctly when unselected. When clicking into the type to edit, the font changes to something different with different spacing as well. This is frustrating as I must click out of editing to see the final display. 

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                  Harshika Verma
                  Community Manager
                  Harshika VermaCommunity Manager
                  Community Manager
                  Feb 26, 2020 7:57 PM UTC

                  Hi there,

                   

                  That's sounds strange we haven't heard anyone else experiencing the similar issue. Could you please share a short video of the workflow or the screenshot for better understanding? Is it happening with a specific font or all the files? 

                   

                  We will try our best to help.

                   

                  Thanks,

                  Harshika

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