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Participant
May 24, 2023
Question

The page can only be viewed on the screen preview, and cannot be enlarged to view the full page

  • May 24, 2023
  • 1 reply
  • 271 views

There is a problem with one of the pages in the design file. I have confirmed that its links to other pages are normal and I can see the preview, but I cannot view its full page. Even if I change a computer it is the same result.

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1 reply

AkinGn
Community Expert
Community Expert
May 26, 2023

Hi @default23985720enh1g3, hmm I've never experienced a similar problem but I'd make sure this link is shared with exactly same settings with the other links, or create a copy of the file and share the link from scratch and again make sure the link's permissions are set to "anyone with the link" (meaning anyone with the link can see the file, or even if it's set to "invite only", you're invited to the file. You can also try recreating the link and updating it (by going to prototype tab, clicking the "home" icon to deselect it to delete the flow, and reselecting it, and going to the "share" tab and clicking "update the link" button. If you're the one who's creating the link of course) That's all I can tell right now, if you're able to share a sample file/link etc, I'll try to check also. Hope this helps!