Skip to main content
KP88PL
Participating Frequently
November 29, 2021
Question

The published project isn't availabe in desktop app

  • November 29, 2021
  • 1 reply
  • 1212 views

Hi! 

 

Today I noticed that (in desktop app) in "your files" isn't availabe file "PicodiWtyczka". I work with him 6 days ago time and all worked correct. Today I see this file in "published" files but isn't available in "cloud documents" (on creative cloud web). I have logged out of both adobe xd and adobe creative cloud multiple times. I have also uninstalled the app xd twice as well as creative cloud. Unfortunately this did not help. I have all the updates installed. I am the one person who has all accesses to the accounts.

 

How can I download this file from creative cloud web? I need to make changes in it very urgently!

 

Ps. Sorry for my english, It's not my native language...  

    This topic has been closed for replies.

    1 reply

    Ares Hovhannesyan
    Community Expert
    Community Expert
    November 29, 2021

    Try this: Click to see your deleted files in your CC app menager. Or try to find it in Published files on CC web

     

    KP88PL
    KP88PLAuthor
    Participating Frequently
    November 29, 2021

    This file is in published files on CC, but i can't see him in desktop app... How do I edit him?

    Dan Rodney
    Community Expert
    Community Expert
    November 30, 2021
    • Published links are not downloadable XD files. They are for sharing via a web browser only so people can view (but not edit) the design.
    • Cloud documents are XD files and can be shared so that other people can edit them.
    — Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor