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KP88PL
Participating Frequently
Nov 29, 2021 1:03 PM UTC
Question

The published project isn't availabe in desktop app

Hi! 

 

Today I noticed that (in desktop app) in "your files" isn't availabe file "PicodiWtyczka". I work with him 6 days ago time and all worked correct. Today I see this file in "published" files but isn't available in "cloud documents" (on creative cloud web). I have logged out of both adobe xd and adobe creative cloud multiple times. I have also uninstalled the app xd twice as well as creative cloud. Unfortunately this did not help. I have all the updates installed. I am the one person who has all accesses to the accounts.

 

How can I download this file from creative cloud web? I need to make changes in it very urgently!

 

Ps. Sorry for my english, It's not my native language...  

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    9 replies

    Ares Hovhannesyan
    Community Expert
    Community Expert
    Nov 29, 2021 4:07 PM UTC

    Try this: Click to see your deleted files in your CC app menager. Or try to find it in Published files on CC web

     

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    KP88PL
    KP88PLAuthor
    Participating Frequently
    Nov 29, 2021 7:15 PM UTC

    This file is in published files on CC, but i can't see him in desktop app... How do I edit him?

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    Dan Rodney
    Community Expert
    Community Expert
    Nov 30, 2021 4:26 PM UTC
    • Published links are not downloadable XD files. They are for sharing via a web browser only so people can view (but not edit) the design.
    • Cloud documents are XD files and can be shared so that other people can edit them.
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    Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor