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MaxHaag
MaxHaag
Participant
October 28, 2020
Question

The shared link on mobile is not showing 100%

  • October 28, 2020
  • 1 reply
  • 496 views

As long as I can remember the links shared on mobiles were shown 100%, some time ago this stopped being the case and now you can see white bars on the sides of the design. In conclusion, the design is not showing 100% of the device. Any solution? Attached as it looked before and as it looks now. The size of the artboards is exactly the same.

This topic has been closed for replies.

1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
October 28, 2020

Hi there,

 

Thank you for reaching out and sorry to hear that you're experiencing issue while viewing the design in mobile browser? Does that happen with every file or with a specific file? Have you tried viewing it in different broswer? Please share the link with us so that we can check at our end.

 

We will try our best to investigate on the issue.

 

Thanks,

Harshika

    MaxHaag
    MaxHaagAuthor
    Participant
    October 29, 2020

    Thanks for answering. Here I leave the link. I see it the same in all browsers on both iOS and Android.

     

    https://xd.adobe.com/view/38e80465-664a-48af-b22e-115c4691cf58-6dbb/?fullscreen

     

    Thanks!

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    November 9, 2020

    Thanks for sharing the link. Could you please share the screenshot of your artboard properties of your design?

     

    We will try our best to help.

     

    Thanks,

    Harshika

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