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keyaa59450060
keyaa59450060
Participant
January 21, 2019
Question

There was a problem creating your link (error 44:47)

  • January 21, 2019
  • 1 reply
  • 657 views

Since Jan 2019, XD files saved in Adobe Cloud are not accessible or visible. Is there any Adobe cloud folder on local that I can access to? On web I can only view and delete files. Is there any option to download XD files from Adobe Cloud? I can view updated files on Cloud but can't find its local version anywhere.

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1 reply

Atul_Saini
Atul_Saini
Legend
January 22, 2019

Hi Keyaa, thanks for using Adobe XD, please check out how to load cloud document with the help of the first video on this link: - Cloud documents in XD​ and ​update this discussion in case you need further assistance.

Thanks,

Atul_Saini

S
sergeyk67022344
Participant
February 4, 2019

This is not the answer. I use the El Capitan OS X, but the latest XD version accessible on the Sierra or Mojave only (I don't want to install them... ). And now, how can I download creative cloud files?

    D
    danutmihalca
    Participating Frequently
    February 5, 2019

    Hello,

    Having the same problem as Sergey. I can't see my files in the cloud and then I log on into the website, to see them on the web I have nothing there.

    What should I do?

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