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keyaa59450060
Participant
January 21, 2019
Question

There was a problem creating your link (error 44:47)

  • January 21, 2019
  • 1 reply
  • 644 views

Since Jan 2019, XD files saved in Adobe Cloud are not accessible or visible. Is there any Adobe cloud folder on local that I can access to? On web I can only view and delete files. Is there any option to download XD files from Adobe Cloud? I can view updated files on Cloud but can't find its local version anywhere.

This topic has been closed for replies.

1 reply

Atul_Saini
Community Manager
Community Manager
January 22, 2019

Hi Keyaa, thanks for using Adobe XD, please check out how to load cloud document with the help of the first video on this link: - Cloud documents in XD​ and ​update this discussion in case you need further assistance.

Thanks,

Atul_Saini

Participant
February 4, 2019

This is not the answer. I use the El Capitan OS X, but the latest XD version accessible on the Sierra or Mojave only (I don't want to install them... ). And now, how can I download creative cloud files?

Participating Frequently
February 5, 2019

Hello,

Having the same problem as Sergey. I can't see my files in the cloud and then I log on into the website, to see them on the web I have nothing there.

What should I do?