Skip to main content
isoftstone26692930eus4
Participant
Nov 23, 2022 3:53 AM UTC
Answered

There was an error opening the file.. Error code 47

I'm unable to open my file. I tried to uninstall and reinstall the XD but I still don't recover it. Please help because this is a crucial project that I need to continue working on it.

 

 

 

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Nov 23, 2022 1:40 PM UTC

    Hi @isoftstone26692930eus4,

     

    Thank you for reaching out. Would you mind trying the steps suggested in this post: https://community.adobe.com/t5/adobe-xd-discussions/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/td-p/10415491 and let us know if that helps?

     

    We will try our best to help.

     

    Thanks,

    Harshika

    View reply

    1 reply

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Nov 23, 2022 1:40 PM UTC

    Hi @isoftstone26692930eus4,

     

    Thank you for reaching out. Would you mind trying the steps suggested in this post: https://community.adobe.com/t5/adobe-xd-discussions/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/td-p/10415491 and let us know if that helps?

     

    We will try our best to help.

     

    Thanks,

    Harshika

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices