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isoftstone26692930eus4
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November 23, 2022
Answered

There was an error opening the file.. Error code 47

  • November 23, 2022
  • 1 reply
  • 343 views

I'm unable to open my file. I tried to uninstall and reinstall the XD but I still don't recover it. Please help because this is a crucial project that I need to continue working on it.

 

 

 

    This topic has been closed for replies.
    Correct answer HARSHIKA_VERMA

    Hi @isoftstone26692930eus4,

     

    Thank you for reaching out. Would you mind trying the steps suggested in this post: https://community.adobe.com/t5/adobe-xd-discussions/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/td-p/10415491 and let us know if that helps?

     

    We will try our best to help.

     

    Thanks,

    Harshika

    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity ManagerCorrect answer
    Community Manager
    November 23, 2022

    Hi @isoftstone26692930eus4,

     

    Thank you for reaching out. Would you mind trying the steps suggested in this post: https://community.adobe.com/t5/adobe-xd-discussions/error-quot-sorry-we-can-t-open-this-document-in-adobe-xd-quot-or-error-47-while-opening-the-cloud/td-p/10415491 and let us know if that helps?

     

    We will try our best to help.

     

    Thanks,

    Harshika

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