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April 11, 2022
Question

There was an error opening the file Legal Reg Change Concept v2.xd (Error code: 86)

  • April 11, 2022
  • 1 reply
  • 206 views

There was an error opening the file Legal Reg Change Concept v2.xd (Error code: 86) This is not a valid XD document.

 

I am using XD Version 49.0.12.14 x64 (Starter) on MacOS Big Sur Version 11.6.5 (20G527). The files were created in XD and stored on Google Drive. Very frustrating to not be able to reopen files created by that application.

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    1 reply

    Rishabh_Tiwari
    Community Manager
    Community Manager
    April 11, 2022

    Hi there,

     

    We're so sorry to hear about the trouble. Please try downloading the file to your computer and then try opening the file from there and check if you are able to open the file. If that doesn't work as well, will it be possible for you to share the file with us? If yes, please add the file to a shared location like Google Drive or DropBox and share the link with me by clicking on my name.

     

    Regards

    Rishabh