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Participant
July 25, 2021
Question

This app can't open

  • July 25, 2021
  • 2 replies
  • 359 views

I can't launch adobe xd even after getting the 9 month subscription ... It says this app can't open

    This topic has been closed for replies.

    2 replies

    manal shanableh
    Legend
    July 26, 2021

    I would suggest to uninstall it totally, and reinstall.

    Community Manager
    July 26, 2021

    Hi there,

     

    Thank you for reaching to us , We would request you to please check if your system meets the minimum requirements to install XD: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html

     

    If yes, please try uninstalling from Creative Cloud, restart the machine, and install it again.

     

    Let us know if that helps.

     

    Thanks,

    Madhumati