Transparency in preview video

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My artboards are transparent but my video still has a black background. What do I do?

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Harshika Verma

Community Manager

Hi @Kavya Gunasek23017311gcid,

We apologize for the delay in response. A few more details would be helpful.

Could you please share the screenshot of your design in the Design Mode?
Does it shows the black background in the share link as well?
Does it happen with all files or with a specific file?
Is it possible for you to share the XD file with me so that I can check on my end? If yes, please upload the file to a shared location such as CC or Dropbox and share the URL with me.

We will try our best to help.

Thanks,

Harshika

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kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

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