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Jess.Dillard
Inspiring
Dec 21, 2020 5:38 PM UTC
Question

Troubleshooting Miro integration

I am currently trying to link a private, published Adobe XD link into a Miro board, where I have the Adobe XD integration installed. Because the link is private, Miro directs me to login to Adobe; however, before I can enter my login information I am redirected to a page with the following error:

 

And I cannot link in my prototype.

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    3 replies

    Rishabh_Tiwari
    Legend
    Dec 23, 2020 9:49 PM UTC

    Hi there,

     

    Thanks for reaching out. It looks more like a Miro related issue, so please contact Miro support directly. Feel free to reach out if you need any further assistance.

     

    Regards

    Rishabh

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    Jess.Dillard
    Inspiring
    Dec 23, 2020 11:01 PM UTC

    Hi Rishabh, 

     

    As this was an Adobe error, I am assuming it's an Adobe issue. I did also reach out to Miro, and they said they hadn't come across this but also reached out to Adobe. 

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    Rishabh_Tiwari
    Legend
    Dec 25, 2020 1:26 PM UTC

    Sorry for the delay in response. I am getting this checked on my end, meanwhile could you please test if you are able to add a public link? Let us know how it goes.

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