Participant

Answered

Trying to comment design prototype link: "We are unable to post your comment, please try again."

Forum|Forum|7 years ago
April 10, 2018
5 replies
6362 views

Hello,

I am trying to post a comment in the share link prototype that I have created but I can not. I have already allowed comments to appear on the link, however when I type and press enter I get the error "We are unable to post your comment, please try again."

Could anyone help with this? thanks in advance

This topic has been closed for replies.

Correct answer Preran

For all of you that are still facing this issue, can you run the log collector tool, shttps://helpx.adobe.com/ro/creative-cloud/kb/cc-log-collector.html, upload the log files to a shared location, and share the URL with me over a private message? This will help us investigate. If you are in a rush, I suggest getting in touch with our tech support team using this link https://helpx.adobe.com/contact.html Use the chat button to get started.

mitsukif

Known Participant

Hi team, this problem hasn't been solved yet!

Suddenly started the same issue here since this morning.

p.s.
It's now properly working somehow after experience the issue for 30mins.
It seems the system had been unstable.

HARSHIKA_VERMA

Community Manager

Hi there,

Sorry you ran into trouble while making comments in the XD link. Would you mind confirming if you are still facing the issue?

I will try my best to help.

Thanks,

Harshika

mitsukif

Known Participant

It had happened only for around 30 mins. Now it's solved. What was that?

Preran

Correct answer

Community Manager

For all of you that are still facing this issue, can you run the log collector tool, shttps://helpx.adobe.com/ro/creative-cloud/kb/cc-log-collector.html, upload the log files to a shared location, and share the URL with me over a private message? This will help us investigate. If you are in a rush, I suggest getting in touch with our tech support team using this link https://helpx.adobe.com/contact.html Use the chat button to get started.

L

Lucy5D1E

Participant

Hello I am not able to pin comments on my prototypes, im getting the error:

We are unable to post your comment, please try again.

S

stizzy12

Participant

same here

amarajohsan

Participant

Actually, I also have the same problem and still waiting for the solution if anyone knows the solution please give me the solution. If anyone has a problem with ms-office and have any query related to this then you can easily take help from

error 1935 office official website.

S

Shanon6

Participant

Even I am also on the same page. I am also facing another issue of regrading connectivity. I am unable to connect my Epson WF 3640 ADF with my MacBook Air. I have checked and configured the settings as required, but not happening Epson WF 3640 ADF Not Working. Please suggest if anything I am missing out?

N

nataliew34043833

Participant

Hi all,

I have the same problem.