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IsabelRosado
Participant
Jul 28, 2022 2:52 PM UTC
Question

Typing tool not working

Hi,

 

I have been having issues when trying to update some text boxes. It doesn't happen all the time, I never know when it is going to occur, some times I close browser and it works, but I would like to know if this issue it's being handled because it is happening to me from more than 1 month now.

 

Thank you in advance.

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2 replies

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Jul 31, 2022 7:47 PM UTC

Hi there,

 

We are sorry for the trouble. In addition to the info asked by our expert, you may also try maximizing and minimizing the XD window and let us know if that helps.

 

We will try our best to help.

 

Thanks,

Harshika

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    AkinGn
    Community Expert
    AkinGnCommunity Expert
    Community Expert
    Jul 28, 2022 4:10 PM UTC

    Hi @IsabelRosado, maybe you've already checked but I'd make sure my XD and operating system is up to date and maybe you might want to share the operating system and XD version details, that might also be helpful for some people to look into the matter deeper. Hope this helps!

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