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Participant
Sep 14, 2017 11:04 AM UTC
Question

UI Kits do not install and the Get UI Kits option does not work

Hi, all,

I've just installed the latest version of Experience Design CC Beta.

I’d like to start designing, however I’ve run into the following problem – the UI Kits do not seem to have installed.

I have the Get UI Kits option in the menu, however clicking on any of the options (Apple, Google, Windows) does not produce any effect.

I tried re-installing the app several times, but to no avail.

Is this a known issue?

Thank you.

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26 replies

Alex023
Participant
Jul 16, 2021 7:52 PM UTC

Could you help me please, I still don't have an option for Open UI kit

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Participant
Jan 23, 2022 3:42 AM UTC

Yeah, I don't get it.  I downloaded several UI kits...now Jan 2022, after reading about issues going back 5+ years, there is no normal way of accessing these newly downloaded UI kits??  Really??  The prior excuse of "this is a new and rapidly developing software" no longer is a valid excuse since so many years have gone by and Adobe is charging people the "recurring monthly forever charges" for the program.  It's also very sad that this issue exists for a publicly traded "UI Company"!!  Why is it so UI/UX un-friendly that users are forced to google for answers instead of making it intuitive?  Blows my mind....very dissapointed. 

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Participant
Feb 19, 2020 6:28 AM UTC

Even I'm facing the same problem can please help me out

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Kenneth Kawamoto
Community Expert
Community Expert
Feb 19, 2020 1:58 PM UTC

Get UI Kits is just a collection of URL links. You can just Google them, but which file are you after...?

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Alex023
Participant
Jul 13, 2021 9:21 PM UTC

 After downloading, still I can't open them from here (pic). Don't have OPEN UI Kit menu option even Adobe Xd at my computer is up to date as well. 

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richardb30560670
Participant
May 18, 2018 1:56 PM UTC

The way they build it is just insanely stupid... I use XD CC and if I want to select the UI i have to select XD CC but they set that app to restricted so you cant even ....... access it!?! like bro, r u serious. dat stupid?

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scottl23212916
Participant
Feb 19, 2018 8:48 PM UTC

Pretty crappy. You sold us the idea that the UI kits were installed. The training videos show a "Open UI kits" option...not a "Get Ui kits"

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Dan Rodney
Community Expert
Community Expert
Feb 20, 2018 6:28 AM UTC

XD is still a rapidly developing app. Expect things to change as they add new features and refine existing ones. You can still get the UI Kits, it's just a little different.

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Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor
Participant
Sep 20, 2019 9:40 PM UTC
after choosing kit, nothing happens.
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Participant
Oct 18, 2017 8:33 PM UTC

Or it should let us choose a designated folder that it can recursively search through to look for XD files and add those to the UI kit menu in the hamburger menu. It would drastically speed up the work.

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elainecc
Participating Frequently
Oct 25, 2017 1:06 AM UTC

You can upvote this in UserVoice: Add your own custom UI Kits – Adobe XD Feedback : Feature Requests & Bugs

-Elaine

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Alex023
Participant
Jul 16, 2021 7:55 PM UTC

But still don't have an option for Open UI kit

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Participant
Oct 18, 2017 8:31 PM UTC

There should be a feature that will save a list of UI kits. Essentially, bookmarks for XD files so we don't have to look around our file system just to get to the UI kit.

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Preran
Legend
Sep 14, 2017 2:20 PM UTC

I am not sure if this is the same issue, but can you have a look at the reply from Peter in this forum post import ui kits question and let us know?

Thanks,

Preran

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Participant
Sep 14, 2017 2:49 PM UTC

Hi, Preran,

Thank you for answering.

It's not quite the same issue - my problem is that when I select any of the kits (Apple, Google or Windows) I get no files at all. The file menu simpy closes and nothing gets downloaded.

Thank you,

Szymon

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Dan Rodney
Community Expert
Community Expert
Sep 15, 2017 11:48 AM UTC

The menu should take you to webpages to download the UI Kits here are the links it sends me to (which work for me in the USA):

Apple iOS

Google Material

Microsoft Windows

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Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor