Unable to able export prototypes from XD from enterprise account.

Question

As an enterprise user who's organization has blocked cloud services, we were previously able to export our prototypes as HTML files and then host them ourselves on our own servers. As of the most recent update this functionality no longer exists and is instead asking me to create a link (as if I were a user with cloud access). Was this functionality removed on purpose or is it a bug with this version? Example of what I used to see is attached below. Unfortunately this kills my workflow as I'm not able to host our prototypes and share them with clients.

HARSHIKA_VERMA · Answer

Hi Nicholas,

Thank you for reaching out and sorry for the trouble using XD. We would request you to please create a case, or initiate a chat from the Admin Console's support tab if you're a System or Support administrator using this link: https://helpx.adobe.com/contact/enterprise-support.cc.html

If not, then contact your admin and ask them to create a case or start chat through the admin console with our Enterprise team directly so that they can help you immediately.

Hope it helps.

Thanks,

Harshika

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