Unable to access cloud documents after updating to XD 34.3.12.1

Forum|Forum|5 years ago
November 10, 2020
1 reply
390 views

After updating to the latest version of XD (34.3.12.1), my colleagues and I are unable to access our cloud documents. We're all on mac OS 10.15.5.

Open and save docs

This topic has been closed for replies.

Rishabh_Tiwari

Legend

Hi there,

Sorry to hear about the trouble. There is a known outage because of which the Cloud services are affected. Our team is already working on the fix. For updates on this outage, please stay tuned here: https://status.adobe.com/products/5733/?id=20201110019

Regards

Rishabh

mattyB

Inspiring

Every New link I try access shows this?

Rishabh_Tiwari

Legend

Hi there,

I am so sorry for the delay in response. Please update XD to the latest version of XD which is 35.1 and let us know if you still need any further assistance?

Regards

Rishabh

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