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Participant
April 20, 2021
Question

Unable to access config page for Adobe XD add-on in Jira

  • April 20, 2021
  • 1 reply
  • 691 views

The configure page for Adobe XD is greyed out and not accessible in Jira. Due to this we are unable to add/remove projects in Jira.

Please find the attachment of screen for reference

    This topic has been closed for replies.

    1 reply

    HARSHIKA_VERMA
    Community Manager
    Community Manager
    April 20, 2021

    Hi there,

     

    We are sorry for the trouble. We would request you to please submit your question on our XD plugin platform: https://forums.creativeclouddeveloper.com/ so that our plugin developers can help you.

     

    Hope it helps.

     

    Thanks,

    Harshika

     

     

    Participant
    April 26, 2021

    Hi Harshika,

     

    Thanks for the response.

    As you said, we have posted our issue with https://forums.creativeclouddeveloper.com/ but they responded as "This forum is for development of plugins, not support. I’m asking internally for the best place to ask this type of question." Then we sumitted our issue with https://docs.google.com/forms/d/e/1FAIpQLSftRDFEXHniFe-XK9w5nRaFK2PLyKQeEOpkVu-PcDqY4V4M6w/viewform

    But we didn't get any reponse from here.

    Can you please help here, any other platform is there Jira Adobe XD plugin support.

     

    Regards,

    Venkat