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liamd85710006
liamd85710006
Participant
February 9, 2022
Question

Unable to access correct version of XD cloud file

  • February 9, 2022
  • 1 reply
  • 267 views

Hi, I have created, saved and shared a prototype file for an XD file on 25 Jan however when I go back in to the cloud file it is displaying as an older version. The prototype I have shared with everyone is correct however my file has since disappeared from the cloud. Can someone please assist with how I locate this file as I still have a working prototype but no way to back and access it... Appreciate assistance as soon as this is possible.

 

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1 reply

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity Manager
Community Manager
February 9, 2022

Hi there,

 

Sorry to hear about the trouble. Please try the suggestions shared here to retrieve the correct version of the file. Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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