Unable to access my XD file after moving it into CC workspace.

Forum|Forum|3 years ago
November 9, 2022
1 reply
527 views

I recently moved my XD file in CC cloud to one CC workspace. But now I cannot access it on XD app. It throws an error dialog everytime I try to access it.

Does anyone know of a solution to this problem?

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Correct answer DeXigneer

Hey Myra, I tried accessing the file through Finder but kept getting the same error message. I did some research and found out that I need to have Beta Xd in order to access the file in the spaces given that CC spaces is currently in Beta mode. So, I updated my XD beta version and finally accessed the file.

Myra Ferguson

Community Expert

Can you open it from the Finder instead of from the app?

D

DeXigneerAuthorCorrect answer

Adobe Employee

Hey Myra, I tried accessing the file through Finder but kept getting the same error message. I did some research and found out that I need to have Beta Xd in order to access the file in the spaces given that CC spaces is currently in Beta mode. So, I updated my XD beta version and finally accessed the file.

Myra Ferguson

Community Expert

That's great! Thanks for posting what worked. 🙂

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