Skip to main content
Adorable_Rose5F9C
Participant
Feb 19, 2021 4:25 PM UTC
Answered

Unable to access prototype link

I did not make any changes to the prototype but anyone with the link is unable to access it. I am receiving this error message:

You can't access this link

You don’t have permission to view it, or it may not be available.
Please contact the owner and ask to invite you to this link, or switch accounts'
Please help
    This topic is closed to new replies. Start a new post to keep the conversation going.
    Adorable_Rose5F9CCorrect answer
    Participant
    Feb 19, 2021 8:49 PM UTC

    I updated my mac and the issue resolved on it's own!

    View reply

    3 replies

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Feb 19, 2021 6:40 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Could you please confirm if you are able to access the link? If yes, could you please try updating the link once and then check if they are able to access the link? Please also share the version of XD.

     

    Regards

    Rishabh

    Translate
    Adorable_Rose5F9CAuthor
    Participant
    Feb 19, 2021 6:46 PM UTC

    I just updated my version to 37.0.32 yesterday. I still had the issue prior to that. I tried updating the link and it doesn't work. 

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices