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Participant
February 19, 2021
Answered

Unable to access prototype link

  • February 19, 2021
  • 1 reply
  • 438 views

I did not make any changes to the prototype but anyone with the link is unable to access it. I am receiving this error message:

You can't access this link

You don’t have permission to view it, or it may not be available.
Please contact the owner and ask to invite you to this link, or switch accounts'
Please help
    This topic has been closed for replies.
    Correct answer Adorable_Rose5F9C

    I updated my mac and the issue resolved on it's own!

    1 reply

    Rishabh_Tiwari
    Legend
    February 19, 2021

    Hi there,

     

    Sorry to hear about the trouble. Could you please confirm if you are able to access the link? If yes, could you please try updating the link once and then check if they are able to access the link? Please also share the version of XD.

     

    Regards

    Rishabh

    Participant
    February 19, 2021

    I just updated my version to 37.0.32 yesterday. I still had the issue prior to that. I tried updating the link and it doesn't work.