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xsymetrix
Participant
November 28, 2021
Question

Unable to add DraftXR (or any plugin not already visible in the plugins screen)

  • November 28, 2021
  • 1 reply
  • 604 views

I would like to add the DraftXR plugin. I go to the DraftXR - Instant VR Prototyping in Adobe XD site and click on install. I receive the screen asking if I have installed XD. I have - windows 10 19041 XD version 45.1.62.3

There is no blue plus button above my plugins within the XD environment or ability within the plugins screen (which I get to by going to "plugins" on the XD menubar) to search for plugins.

I installed UXP developer tools (which I should not have installed). I uninstalled the UXP tools but wonder if there is a registry setting that is preventing the blue plus icon from showing.

Any help or thoughts on this appreciated.

This topic has been closed for replies.

1 reply

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity Manager
Community Manager
November 29, 2021

Hi there,

 

We're so sorry to hear about the trouble. I found an article which includes various troubleshooting steps for plugin related issues, please refer to this article and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

X
xsymetrixAuthor
Participant
December 7, 2021

Thanks for getting back to me Rishabh

Unfortunately it didn't help.

There doesn't seem to be a place where I can browse to and add external plugins. When I go to the draftXR website, It doesn't complete the install, asking me if I have XD installed. I have the latest version installed. I have uninstalled and reinstalled. I have attached some screenshots showing what believe is a missing ability to add a plugin to XD. I believe some kind of registry editing might be needed to force XD to allow me to add the draftXR plugin.

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