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SkillNation
SkillNation
Known Participant
February 12, 2020
Question

Unable to Copy Paste assets from Illustrator to Adobe XD (27.0.12).

  • February 12, 2020
  • 4 replies
  • 4928 views

Suddenly Copy Past option from Abode Illustrator to XD stopped working.

Now somehow with your selected assets past all artboards to your XD from Illustrator file and XD file starts responding extremely slow. I've been using XD since it was released, and copy past objects and assets from Illustrator to XD and backwards is like my daily routine that I'm doing constantly. This is the first time when I have such a weird issue. Adobe XD(27.0.12)

https://youtu.be/H84slIDR2Ms 

 

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    4 replies

    A
    AdenInteractive
    Participant
    February 15, 2024

    It's not a fix but something that worked here and might speed things up while Adobe fixes these bugs:

    Create a new blank AdobeXD file, copy from illustrator, paste into the blank AdobeXD file, copy from the blank AdobeXD File, paste into your real AdobeXD project file.

    Chris W. Griffith
    Community Expert
    Chris W. GriffithCommunity Expert
    Community Expert
    February 15, 2024

    Adobe XD is in maintenance mode, so this issue will not be fixed. But glad you have a work around.

    T
    tiagob89664133
    Participant
    March 27, 2020

    Hi there,

     

    I just update the XD and this issue continues. In my case, when I copy the elements from XD to Illustrator apear some code, as you can see in the image below. When this issue can be fix?

     

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    March 28, 2020

     Hi there,

     

    Sorry to hear you are having trouble pasting object from XD to Illustrator. I unable to reproduce the issue at my end and is able to paste into Illustrator fine on my windows machine. Would you mind sharing the XD and Illustrator version and the operating system you are using?

     

    We will try our best to help.

     

    Thanks,

    Harshika

    T
    tiagob89664133
    Participant
    March 30, 2020

    Hi there,

     

    XD version - 28.2.12

    Illustrator version - CS6

    Operation system - Windows 10

     

    Waiting for your reply.

     

    Thank you.

    SkillNation
    SkillNationAuthor
    Known Participant
    February 20, 2020

    Deard Abode support team and Abode XD developers,

    Copy Paste assets from Illustrator to Adobe XD broblem definetly is a bug, with new update (27.1.12) this problem still stays there and wasn't fixed.

     

    When we can expect for a fix?

     

     

    Preran
    Community Manager
    PreranCommunity Manager
    Community Manager
    February 21, 2020

    Apologies for the experience. Would it be possible for you to upload your files to a shared location and share the URL of the location with Harshika over a private message for testing? To send a private message, click the profile name and use the Message button.

     

    Thanks,

    Preran

    SkillNation
    SkillNationAuthor
    Known Participant
    February 12, 2020

    Please do not suggest me to install the previous XD version, that solution doesn't work me!

     

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    February 12, 2020

    Hi Khaledi,

     

    We are sorry to hear you are experiencing issue with XD and thank you for sharing the video which helped us in understanding the issue. Would you mind sharing the version of your operating system? Is it happening with all the files or with a specific file?

     

    We will try our best to help.

     

    Thanks,

    Harshika

    SkillNation
    SkillNationAuthor
    Known Participant
    February 12, 2020

    Thanks for your quick response!

    I have macOS Catania 10.15.3

    Yes, it happends with all my illustrator files which consist more then one artboards. While I Copy&Past from Illustrator file where there is only one artboard, then everything's works alright as supposed, so I just can paste an object without artboards. In all other situations the selected objects paste with artboards.

     

     

     

     

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