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ka_linking
Participant
May 26, 2022
Answered

Unable to create shape using Pen tool, Adobe XD 51.0.12

When I put the first point with pen tool the tool automatically change to cursor and its impossible to continue the shape

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Atul_Saini
Atul_SainiCorrect answer
Legend
May 27, 2022

Hi @ka_linking,

 

Thank you for reaching out. I'll try to help you with this. I'll share the procedure and you can tell me if you're following it as it is.

 

  • Select Pen tool.
  • Click on Artboard.
    (Pen tool changes to selection tool if it is over an anchor point) 
  • Move the cursor away from the point and click where you need the next anchor point. 

Here is the GIF depicting this workflow. Please let me know if this is how you're using it.  

 

 

If this is not what you're experiencing, can you please capture a short video (Steps to capture video) and share the link with me after uploading it to Creative Cloud or Dropbox? I'll help me assist you appropriately. 

 

Awaiting your response. 

 

Thanks, 

Atul_Saini

 

 

View reply

6 replies

Atul_Saini
Atul_SainiCorrect answer
Legend
May 27, 2022

Hi @ka_linking,

 

Thank you for reaching out. I'll try to help you with this. I'll share the procedure and you can tell me if you're following it as it is.

 

  • Select Pen tool.
  • Click on Artboard.
    (Pen tool changes to selection tool if it is over an anchor point) 
  • Move the cursor away from the point and click where you need the next anchor point. 

Here is the GIF depicting this workflow. Please let me know if this is how you're using it.  

 

 

If this is not what you're experiencing, can you please capture a short video (Steps to capture video) and share the link with me after uploading it to Creative Cloud or Dropbox? I'll help me assist you appropriately. 

 

Awaiting your response. 

 

Thanks, 

Atul_Saini

 

 

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    ka_linkingAuthor
    Participant
    June 2, 2022

    I can do that because whe i put the first anchor point the tool automatically change to selection tool... I can solve that... Apparently the bug happens when the computer Is running out of hard drive space. Anyway thank you for the help.

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    Tobias K..
    Participant
    June 26, 2023

    I have exactly the same problem, but my hard drive has enough space... What else can I do about that?

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