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Participant
July 23, 2025
Question

Unable to Create XD Link – Error 44:23

  • July 23, 2025
  • 3 replies
  • 532 views

I’m currently facing an issue while trying to create a link in Adobe XD for my application. Every time I attempt to generate the link, I receive the following error:

“Something went wrong. Error 44:23”

I’m working on an office-provided laptop with Adobe Creative Cloud installed through our enterprise license. I’ve tried restarting XD and checking the network connection, but the issue still persists.
Could you please help me understand the cause of this error and suggest how to resolve it?

Looking forward to your support.

Best regards,
Reya Roy

 

3 replies

DEDW Embedded UI
Participant
August 27, 2025

I have had the same issue after converting a 'Personal Profile' account over to my new company account at the urging of Adobe reps... I have saved a local file of my old (working) cloud file, then added back to my new company profile cloud files. Neither of the new files are able to successfully create a link.

Created a new simple file with a couple of prototype links - no problem.
Tried a few different settings under the Share menus - still get the 44:23 error code

DEDW Embedded UI
Participant
August 27, 2025

Whew! I Found a workaround for my file!
After creating a duplicate file thru Save As, I deleted about half of my artboards. Then attempted the create the link thru the Share menu - success! THEN went back to the Design tab and Command-Z'd to get my artboards back. Then updated the Share link - success again!

in my case, this UI design had nearly 200 artboards that I had prototyped. it was not dense in imported assets, it was a lot of repeated buttons and text changes. so while perhaps complex in the number of screens and prototype connections, it was not heavy in assets. perhaps just establishing that new shareable link on a simpler file, then updating the link got the app over the glitch.

Hope this helps.

Participant
November 3, 2025

Thank you so much. I solved the problem by following your method!

Participant
August 7, 2025

Same thing happen to our company, we are unable to generate link files from our old projects

Participant
July 28, 2025

This is the same problem with me since last Friday Jul 25, 2025. I've deleted and reinstalled the XD several times. But, it's not working.

Participant
July 28, 2025

Same for me since Friday Jul 25, 2025. The file I am trying to create a link for does not contain a large number of screens or assets.