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January 21, 2021
Answered

unable to download and update xd in window 10

  • January 21, 2021
  • 2 replies
  • 423 views

i can not install and update xd in my laptop. I did download other software they work fine but xd got proble.

    This topic has been closed for replies.
    Correct answer Harshika Verma

    Hi Prabha,

     

    Sorry to hear you to hear you are unable to download XD. In addition to what Italo has asked, I would like to you check if your system meets the minimum requirements to install XD from here: https://helpx.adobe.com/hk_en/xd/user-guide.html/hk_en/xd/system-requirements.ug.html and we will take it from there.

     

    Thanks,

    Harshika

     

    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    January 21, 2021

    Hi Prabha,

     

    Sorry to hear you to hear you are unable to download XD. In addition to what Italo has asked, I would like to you check if your system meets the minimum requirements to install XD from here: https://helpx.adobe.com/hk_en/xd/user-guide.html/hk_en/xd/system-requirements.ug.html and we will take it from there.

     

    Thanks,

    Harshika

     

    italosan
    Community Expert
    Community Expert
    January 21, 2021

    Hi, we're sorry you're having trouble with Adobe XD. Could you provide us with the features of your computer? Also, do you get any error messages?