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kelseyberger
Participant
October 3, 2022
Answered

Unable to drag-and-drop images into shapes

  • October 3, 2022
  • 2 replies
  • 925 views

I'm not sure if this started happening once I updated XD recently (I'm running 54.1.12 on macOS Monterey 12.5.1) but I'm now unable to drag-and-drop an image directly into a shape and have it auto-mask.

 

I've looked everywhere for a possible fix, but every post is dated years back. 😞

    This topic has been closed for replies.
    Correct answer kelseyberger

    Update: It's working again! Although not without a few workarounds. I was finally able to use the drag-drop by doing the following in existing documents:

    • Duplicating the intended mask shape within the document
    • Dragging an image into the duplicate shape
      • Seems to work on attempt #2
    • Then dragging the image into the original shape, and voila! 

     

    Not sure what's going on here, but I'm happy to say the least. 

    2 replies

    K
    kelseybergerAuthorCorrect answer
    Participant
    October 4, 2022

    Update: It's working again! Although not without a few workarounds. I was finally able to use the drag-drop by doing the following in existing documents:

    • Duplicating the intended mask shape within the document
    • Dragging an image into the duplicate shape
      • Seems to work on attempt #2
    • Then dragging the image into the original shape, and voila! 

     

    Not sure what's going on here, but I'm happy to say the least. 

      AkinGn
      Community Expert
      AkinGnCommunity Expert
      Community Expert
      October 4, 2022

      Hi @kelseyberger, glad it's working and I'll also keep that in mind if it doesn't work for me anytime, thanks for sharing!

        AkinGn
        Community Expert
        AkinGnCommunity Expert
        Community Expert
        October 4, 2022

        Hi @kelseyberger, as I see it, there's no such problem dragging an image on a shape and getting it automatically masked on the XD I'm using ( Version: 54.1.12.1 on macOS Monterey 12.5.1) maybe you need to do that tiny update and please let us know, hope this helps! 

          K
          kelseybergerAuthor
          Participant
          October 4, 2022

          Hi @AkinGn! Unfortunately I'm not seeing an option to update to the .1 newer version. Creative Cloud is showing my XD as fully up to date. 

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