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Exquisite_Marshmallow5C9C
Participant
Apr 12, 2020 11:10 AM UTC
Question

Unable to drag and drop the images into Adobe XD.

Good afternoon!
Please tell me, such a problem arose associated with just dragging and dropping the picture in the "Adobe XD". Suddenly the program took pictures by dragging and dropping.
I reloaded the program, reinstalled it, I don’t know how it turned out.

Please tell me how to bat?

 

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5 replies

Harshika Verma
Community Manager
Community Manager
Apr 14, 2020 6:15 PM UTC

Hi there,

 

Thank you for moving the post here @ Just Shoot Me. 

 

Sorry to hear you are having trouble dragging the images into XD. Would you mind confirming if you're able to import the images into XD? We had a similar discussion in the past here: https://community.adobe.com/t5/adobe-xd/design-unable-to-drag-and-drop-images-into-adobe-xd-on-windows-machine/td-p/9205660?page=1


Please try the solution suggested and let us know if that helps.

 

Thanks,

Harshika

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Exquisite_Marshmallow5C9C
Participant
Apr 20, 2020 10:19 AM UTC

Hello!

Thanks for answering!

You can import, but then the picture is not edited, it is impossible to adjust it to the desired size

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Harshika Verma
Community Manager
Community Manager
May 22, 2020 1:59 AM UTC

Hi there,

 

Sorry for the delay in response. Are you still having trouble with drag and drop images into XD? If so, please get in touch with our support team using this link: https://helpx.adobe.com/in/contact.html so that you can get the immediate assistance.

 

Hope it helps.

 

Thanks,

Harshika

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Just Shoot Me
Legend
Apr 12, 2020 12:24 PM UTC

I moved your post to the proper forum.

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Exquisite_Marshmallow5C9C
Participant
Apr 13, 2020 12:54 PM UTC

Thanks!

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