Skip to main content
thomasp64698323
Participant
Mar 5, 2020 8:31 PM UTC
Answered

Unable to drag the layers to reorder in the panel in XD.

Is it just me, or did something change on this latest version.

I can't seem to drag layers to reorder them in the panel anymore. Anyone else having this problem?

 

<The Title was renamed by moderator>

    This topic is closed to new replies. Start a new post to keep the conversation going.
    thomasp64698323Correct answer
    Participant
    Mar 10, 2020 12:17 AM UTC

    Solved. Reinstall alone wasn't enough to fix it... had to do a clean sweep of a lot of residual system files, then reinstall.

     

    Was on my PC... Adobe tech support made short work of this.

     

    Thanks

    View reply

    13 replies

    TidalSwarm
    TidalSwarm
    Participant
    Mar 17, 2023 1:40 AM UTC

    Yep, same thing is happening suddenly on this end. This bug could not have happened at a worse time. I've been on this massive, mission critical project for three months - 10 hours a day, six days a week - and it's now due in 14 days. I've reinstalled the app, cleared my cpu with no luck. If anyone has a workaround or a fix to this, that'd be awesome.  

    Translate
    Doug21784293dvss
    Inspiring
    Feb 3, 2022 7:38 PM UTC

    I am having this issue in 47.0.22.9 on Windows 10.

     

    I tried the control & the plus key /minus key, but this did not work for me.  Has anyone else figured out the keyboard method of acheiving this?

    Translate
    ChiTownNFTs
    Participant
    Oct 20, 2021 2:08 AM UTC

    I am having the same issue. i am on version 44.12.5

     

    Translate
    defaultiw93gmhwetk8
    Participating Frequently
    May 12, 2021 9:56 PM UTC

    I am now having this issue. Everything is updated. Windows 10. Adobe XD version 40.0.22.

    Translate
      harsh.ea
      Participant
      Jun 3, 2021 5:50 PM UTC

      Same problem on mac

      Translate
      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Jun 3, 2021 6:05 PM UTC

      Hi there,

       

      We are sorry to hear you are unable to reorder the layers in the panel. I am unable to reproduce the issue at my end on a windows machine with XD 40.1 version. I would request you to please ensure you're on the latest version of XD. Does that happen with every file or with a specific file?

       

      Is it possible for you to record a video and share it with us?

       

      I will try my best to investigate the issue.

       

      Thanks,

      Harshika

      Translate
      thomasp64698323AuthorCorrect answer
      Participant
      Mar 10, 2020 12:17 AM UTC

      Solved. Reinstall alone wasn't enough to fix it... had to do a clean sweep of a lot of residual system files, then reinstall.

       

      Was on my PC... Adobe tech support made short work of this.

       

      Thanks

      Translate
      HaveMack
      Inspiring
      Mar 10, 2020 12:24 AM UTC

      Mine was resolved within minutes of my post - I was booted out of Creative Cloud (without explanation), then when I signed back in Adobe XD was fixed. Guessing Adobe did something on their end, don't know what.

      Translate
        HaveMack
        Inspiring
        Mar 9, 2020 9:45 PM UTC

        I've had this same issue for a week now. I have the latest version of Adobe XD, I uninstalled it and reinstalled it to see if it would work. No dice. I'm on a Windows 10 PC.

        Translate
        Harshika Verma
        Community Manager
        Harshika VermaCommunity Manager
        Community Manager
        Mar 6, 2020 10:19 PM UTC

        Hi Thomas,

         

        Sorry to hear you are experineicng reordering of layers in XD. We have seen the issue got resolved in the previous version of XD. In additon to the information asked by Sjaani, could you please confirm if it's happening with a specific file or all the files? Is it possible for you to share a short video capturing the behavior?

         

        We will try our best to help.

         

        Thanks,

        Harshika

        Translate
        Sjaani
        Community Expert
        SjaaniCommunity Expert
        Community Expert
        Mar 6, 2020 12:12 AM UTC

        This seems to be working fine for me, are you on Mac or PC? Is your OS up to date?
        I'm on Windows10 and have no issues moving layers around.

        Translate
          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices